1.  What is Business VoIP?

VoIP stands for Voice over Internet Protocol. With VoIP, phone service is delivered via the Internet, meaning that users have the ability to make phone calls over their Internet connection instead of going over traditional phone lines. Any business with a quality broadband connection can take advantage of a VoIP phone solution.

2.  What are some of the benefits of VoIP?

VoIP is useful to any size business, but it’s particularly valuable to small companies that do not have tens or hundreds of thousands of dollars to invest in receptionists, information or telecommunication systems, and dedicated technology staffs. It also provides businesses with flexibility and mobility, while still providing basic phone service features such as extension dialing, choice of area code, voicemail, caller ID and more.

3.  Can you keep your existing phone number when switching to a VoIP Provider?

Absolutely. Thanks to Local Number Portability, you can keep your existing phone numbers or range of numbers. Generally, it takes 2 to 6 weeks for your numbers to be released by your current phone company. The Kanobe team will coordinate the port to smoothly transition minimizing downtime.

4.  What do I need to use a hosted VoIP service?

You need just two things:

1. Broadband Connection – A broadband (high speed internet) connection is required. This can be through a cable modem, a high speed service such as DSL or a local area network.
2. IP Phone or Personal Computer – IP phones plug directly into your broadband connection and operate like a traditional phone. Kanobe sells a range of business-grade IP phones that are certified and pre-configured-so you can take advantage of our “plug and play” solution.

If you use your computer, you will need a Softphone, software for making telephone calls over the Internet, and a headset with a microphone.

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